As a NAPA AutoCare Center, we follow a strict code of ethics so customers will know up-front what to expect. As part of this code, we pledge:
— To perform high-quality diagnostic and repair service at a fair price using quality NAPA parts.
— To employ ASE-certified technicians.
— To be dedicated to customer satisfaction.
— To exercise reasonable care for the customer’s property while it is in our possession.
— To obtain prior authorization and provide a price estimate for work performed.
— To provide a system for fair settlement of customer complaints should they occur.
— To maintain the highest standards of our profession.
— To uphold the integrity of all members of the NAPA AutoCare Program.
Our National NAPA AutoCare Warranty:
We currently offer the NAPA AutoCare Peace of Mind Warranty, which provides our customers with 24 months/24,000 miles of worry-free protection on qualifying parts and labor. Wherever you may travel, our warranty is honored at more than 14,000 NAPA AutoCare locations across the country.
